Community platform for communicators and marketers who have had to rapidly adapt to a changing market in the face of the COVID-19 pandemic.
These have been drastic times. As we stayed apart in 2020 in order to band together, our global efforts of social distancing have had significant impacts on the way we do business. We’ve had to be careful, smart, strategic and creative, to keep businesses operating and mitigate anxiety for employees, members, clients and suppliers.
We believe in the creative power of the human mind and by putting our heads together, we can come up with creative and innovative solutions to help many brands come out the other side of this.
To do our bit, we launched OTM Outreach 2020. It is a free virtual helpline and shared platform for marketing, communications, and creative advice and insights. Whether you have questions about digital marketing, content creation, public relations, client or employee communications or change management, we’re here to help our community communicate and respond as best they can in this changing climate.
The helpline to submit questions is available via the form below. We also hosted a live weekly Q&A sessions in the first half of the year. Recordings are available on our blog and the OTM Outreach 2020 Half Yearly Report is now available for download.
Recorded Live Q&A Webinars | Related articles
Submit your question to our Free Virtual Helpline using the form below:
Your questions answered
WORK IN PROGRESS – FAQ will be filled in as questions are submitted. Please note that our team members are providing their support to you free of charge. We’ll set aside 1-hour each day to review questions and send responses.
The most important thing is to keep your brand promise.
Focus on the purpose that you’re delivering on and why your customers and users should keep coming back to you.
Personal human experience is emphasised and easily recognised through video – messaging comes across more genuine and authentic from a champion and believer of your brand.
Can I still be up-beat and fun with my marketing at the moment? I have a personal brand that is all about vitality.
This is a great question and one that even those of us who do not have a personal brand wondering about in different degrees. We think you should stay true to your brand and continue to share vitality with your network and clients. It is our view that people will welcome up-beat and positive messages right now, as long as they are sensitive in tone and delivery. Stay authentic and honest; be helpful; offer friendly relief from the dearth of difficult health and economic news.
How do I submit a question to the virtual helpline?
- Fill in the form above, or Email your question directly to our shared Helpline mailbox.